Ninja Xpress - Jayapura, Kota Jayapura, Papua - Ninja Xpress Shop & Service Point

Awaluddin Malik - 2022-04-12

Good

Nanjjar Ashter - 2021-06-18

Ok

Popo Giovani - 2019-04-07

The Worst

Anjing Bangsat - 2022-12-21

At first the service was good. After the courier was changed to a girl courier, the service was bad. On the phone from PG, I still want to deliver the package, I've been waiting until the afternoon and it hasn't arrived. When asked, the answer was not polite, even the package was delivered at night. Even though the courier who used to always deliver days. Even worse in the morning, I called my package, the courier didn't deliver it later. I waited until almost 8 pm, not yet in line. I called again and said I wanted to take it. I waited until 10 pm and they weren't delivered either. Even though it was only on black soil. This is not the first time the service is like this, this has been the service many times. Please give the courier instructions so that the courier is friendly and the service is good

Aldy Pradana - 2022-08-02

I want to make a polite comment on this. I ordered an item from Lazada, it didn't arrive for 2 days. A notification from wa appeared saying that I canceled the order, even though I didn't know at all. Then the Ninja contacted me with the excuse that another courier was off because they were still taking care of the sim. So I had to come to pick up the package myself. This time I ordered items via Lazada again, but the same as before, my package has not arrived for 2 days. From the lazada notification it says my package is on its way to the address, I have also tracked my package on the official NinjaExpress website, and it also states that my order is on the way. But so far it hasn't come. I hope that ninja express Jayapura will pay more attention to this matter, because I am one of all those who object, especially the goods we ordered must be used as soon as possible. Thanks.